California Casualty stands as a testament to dedication, integrity, and service. Founded in 1914, this family-owned insurance company has consistently focused on providing tailored auto and home insurance solutions to educators, law enforcement officers, firefighters, nurses, and other public service professionals. With over a century of experience, California Casualty has built a reputation for understanding and addressing the unique needs of these “American heroes.”businessinsider.com+11calcas.com+11calcas.com+11businessinsider.com
Company Overview
History and Legacy
Established by Carl G. Brown, Sr., California Casualty began as a workers’ compensation provider in California’s burgeoning industrial landscape. By 1917, the company expanded into auto insurance, and in 1954, it introduced homeowners insurance. A significant milestone occurred in 1951 when California Casualty pioneered affinity group insurance by partnering with the California Teachers Association (CTA), setting the stage for its future specialization in serving public service professionals .calcas.com+4en.wikipedia.org+4calcas.com+4en.wikipedia.org+2calcas.com+2calcas.com+2
Under the leadership of four generations of the Brown family, the company has remained steadfast in its mission to offer high-quality insurance coverage and service at competitive prices. The California Casualty Code, introduced in 1965 by Carl G. Brown, Jr., outlines the company’s commitment to ethical standards and quality service, principles that continue to guide the organization today .mycalcas.com+1calcas.com+1calcas.com+3calcas.com+3en.wikipedia.org+3
Mission and Values
California Casualty’s mission is to provide protection and peace of mind for those who serve our communities. This commitment is reflected in the company’s long-term relationships with various groups in education, law enforcement, firefighting, and nursing. Special benefits are tailored to meet the unique needs of these customers, including deductible waivers for cars damaged at school for educators and premium waivers for the survivors of public safety officers who make the ultimate sacrifice in the line of duty .calcas.com+4mycalcas.com+4calcas.com+4businessinsider.com+7calcas.com+7mycalcas.com+7
Insurance Products Offered
Auto Insurance
California Casualty provides comprehensive auto insurance policies designed to meet the specific needs of public service professionals. These policies often include unique benefits such as coverage for personal property in the vehicle, roadside assistance, and protection for professional gear. The company’s focus on customer satisfaction is evident, with a reported 99% customer satisfaction rate .businessinsider.com
Homeowners and Renters Insurance
Homeowners and renters insurance policies from California Casualty offer coverage tailored to the needs of public service professionals. Benefits may include coverage for personal property, liability protection, and additional living expenses in case of a covered loss. The company’s commitment to its customers is further demonstrated through initiatives like the Fallen Officer Survivor Benefit and free ID defense resolution services .ibtofporac.org
Additional Insurance Products
Beyond auto and home insurance, California Casualty offers a range of other insurance products, including:calcas.com+11bankrate.com+11ibtofporac.org+11
- Motorcycle Insurance: Coverage for motorcycles, including liability and physical damage protection.
- Recreational Vehicle (RV) Insurance: Insurance for RVs, offering coverage for both the vehicle and its contents.
- Mexico Auto Insurance: Through a partnership with Mexpro Insurance Professionals, California Casualty provides car insurance for U.S. drivers traveling to Mexico .bankrate.com+1businessinsider.com+1
- Pet Insurance: Health insurance for pets, covering veterinary expenses for accidents and illnesses.
- Personal Umbrella Insurance: An additional layer of liability coverage to protect against large claims or lawsuits.bankrate.com
Service Areas
Despite its name, California Casualty operates in several states across the U.S., including:bankrate.com+1businessinsider.com+1
- Arizona
- California
- Colorado
- Idaho
- Kansas
- Oregon
- Wyomingcalcas.comcalcas.com+5calcas.com+5calcas.com+5calcas.com+15bankrate.com+15calcas.com+15
However, it’s important to note that California Casualty does not provide coverage in Alaska, Hawaii, Massachusetts, Michigan, New York, or Wisconsin .businessinsider.com
Claims Process
Filing a claim with California Casualty is straightforward. Policyholders can:calcas.com+2businessinsider.com+2bankrate.com+2
- File a claim online through the company’s website.
- Call the claims department at 1-800-800-9410, option 4.bankrate.com+1calcas.com+1
- Mail claims to P.O. Box 39700, Colorado Springs, CO 80949-9700.bankrate.com
Customer service is available Monday through Friday from 6 a.m. to 6 p.m. PT, and Saturday from 8 a.m. to 1 p.m. PT .bankrate.com
Customer Satisfaction
California Casualty prides itself on delivering exceptional customer service. The company boasts a 99% customer satisfaction rate, reflecting its commitment to meeting the needs of its policyholders .
FAQs
Q: Who is eligible for California Casualty’s insurance products?
A: California Casualty primarily serves public service professionals, including educators, law enforcement officers, firefighters, and nurses. Eligibility may vary based on specific criteria and endorsements.en.wikipedia.org+3businessinsider.com+3calcas.com+3
Q: How can I get a quote from California Casualty?
A: You can request a quote by visiting the company’s website at www.calcas.com, calling their customer service at 1-800-800-9410, or contacting an authorized agent in your area.
Q: Does California Casualty offer discounts?
A: Yes, California Casualty provides various discounts, including multi-policy discounts, safe driver discounts, and discounts for members of endorsed organizations.
Q: Is California Casualty financially stable?
A: Yes, California Casualty has a long-standing reputation for financial stability and has been serving its policyholders for over a century.
Q: Can I manage my policy online?
A: Yes, policyholders can manage their policies online through the California Casualty website, including making payments, updating personal information, and filing claims.
Conclusion
California Casualty’s century-long commitment to serving public service professionals underscores its dedication to providing specialized insurance solutions. With a rich history, a wide range of tailored insurance products, and a strong focus on customer satisfaction, California Casualty continues to be a trusted partner for those who serve our communities.
